Privacy and Data Protection

qq777ai Privacy Policy — Your Information Is Our Responsibility

This policy clearly explains how your personal information is collected, where it is used, and how it is kept secure.

Last Updated: January 2026
01

Introduction and Scope

qq777ai ("we", "our", "platform") provides a safe and reliable online casino and sports betting service for players in Bangladesh. This privacy policy applies to our website qq777ai.lat and all associated services.

When you register an account on our platform, play games, make financial transactions, or contact our support team, we collect certain information. This policy explains in detail the purpose of that collection, how it is used, and your rights.

By using our services, you are considered to have consented to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services and contact us at [email protected].

This privacy policy is an integral part of our Terms and Conditions. We recommend reading both documents together.
02

What Types of Information We Collect

qq777ai collects various types of information to ensure the best service for its users and to maintain platform security. The categories of information collected are described in detail below.

2.1 Personally Identifiable Information

During account registration and subsequent verification processes, we may collect the following information:

  • Full name (in Bengali or English)
  • Date of birth (for age verification — service is for those aged 21 and above only)
  • Email address
  • Mobile number
  • National ID card or passport information (for KYC verification)
  • Address (where required)

2.2 Financial Information

To process deposits and withdrawals, we retain certain payment-related information. However, we never store full card numbers or PIN codes.

  • bKash / Nagad / Rocket / Upay account numbers (partial, encrypted)
  • Bank account information (where applicable)
  • Transaction history and amounts

2.3 Technical and Usage Information

When you use our website, certain information is collected automatically:

  • IP address and approximate location
  • Browser and device type
  • Operating system
  • Date and time of website access
  • Pages visited and time spent
  • Cookie and session data

2.4 Gaming Activity Information

To ensure responsible gaming and improve service quality, we keep a record of your gaming activity — including play history, bet amounts, win and loss information, and session duration.

03

How Your Information Is Used

qq777ai uses your personal information only for specific and legitimate purposes. Your information is not used for any purpose other than those stated below.

3.1 Account Management and Verification

Your information is used to create, manage, and keep your account secure. This includes completing age verification and KYC (Know Your Customer) processes.

3.2 Financial Transaction Processing

Your information is required to carry out financial activities such as deposits, withdrawals, and bonus payments. This also includes preventing fraudulent transactions.

3.3 Support and Communication

Our 24/7 live chat support team may view your information to assist you. Information is also used to resolve any issues submitted by email.

3.4 Legal and Regulatory Obligations

We are required to retain certain information to comply with anti-money laundering (AML) regulations and other legal obligations.

3.5 Platform Improvement and Security

Technical information is analysed to improve site performance, resolve technical issues, and prevent fraud and unauthorised access.

qq777ai does not sell your information to third parties or rent it out for marketing purposes. We use only the information necessary to provide the service.
04

Sharing Information with Third Parties

We give the highest importance to your personal privacy. Information may be shared with third parties only in the following limited circumstances:

4.1 Payment Processors

Only the information necessary to complete a transaction is shared with payment gateways and banking partners such as bKash, Nagad, Rocket, and Upay.

4.2 Technology Service Providers

Technology companies that assist in operating our platform (such as game software providers and server service providers) are bound by strict confidentiality agreements.

4.3 Legal Authorities

Providing information in response to a valid order or directive from the relevant legal authority is our legal obligation. In such cases we are required to comply with the law.

4.4 Fraud Prevention

Necessary information may be shared with security verification partners to detect fraudulent activity and ensure the safety of all users.

05

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small data files stored in your browser that help our website deliver a more improved and personalised experience.

5.1 Essential Cookies

These cookies are necessary for the website to function properly — such as maintaining login sessions and ensuring security. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language settings) and to improve your experience.

5.3 Analytical Cookies

Anonymous statistics are collected to understand how many people visit our site and which pages are most popular. This information does not identify any individual.

You can control or disable cookies by changing your browser settings. However, disabling some cookies may affect certain features of the website.

06

Data Security Measures

qq777ai has adopted industry-standard security measures to keep your information safe. Our security framework is built on the following elements:

6.1 SSL Encryption

All data sent and received on our platform is protected by SSL (Secure Socket Layer) encryption. This prevents third parties from being able to read your data.

6.2 Secure Data Storage

Your information is stored in encrypted databases. Sensitive information such as payment data is protected with an additional layer of encryption.

6.3 Access Controls

Only authorised staff can view your personal information, and they operate under a strict confidentiality policy.

6.4 Regular Security Reviews

Our security measures are regularly reviewed and updated to ensure protection against new cyber threats.

No digital system is completely secure. However, we commit to making every effort to keep your information protected.
07

Data Retention Period

We retain your information only for as long as it is needed. The key principles of our retention period are outlined below:

7.1 Active Accounts

All relevant information is retained for as long as your account remains active. This is necessary to provide the service and maintain account history.

7.2 Closed or Inactive Accounts

Even after an account is closed, certain information is retained for a defined period due to legal and regulatory obligations.

7.3 Financial Transaction Records

Financial transaction information must be retained for the long term due to anti-money laundering laws and financial regulatory obligations.

08

Your Rights and Choices

As a user of qq777ai, you have certain rights over your own information. We respect those rights.

8.1 Right to Access Information

You have the right to know what information we hold about you. Please contact our support team to make a request in this regard.

8.2 Right to Correct Information

If there is any error in your information, you may request that it be corrected. Providing accurate information helps ensure the quality of your service.

8.3 Request to Delete Information

In certain cases you may request that your information be deleted. However, it may not be possible to delete all information due to legal obligations.

8.4 Opting Out of Marketing Communications

You may request at any time to stop receiving our promotional emails or messages. Important service-related messages to your account will continue to be sent.

To exercise any of the above rights or for any information-related request, please contact our support team.

09

Protection of Minors

qq777ai's services are for those aged 21 and above only. We do not knowingly collect any information from minors.

Age verification is mandatory at the time of account registration. If we become aware that a minor is using our services or that information about a minor is stored with us, that account will be immediately closed and the information deleted.

If a parent or guardian believes their minor child is using our platform, please contact [email protected] immediately.

10

Changes to the Policy

This privacy policy may be updated from time to time due to business needs, legal changes, or technological developments.

For any significant changes, we will notify you by email or through a notice on the platform. The date of each update will be noted at the top of this page in the "Last Updated" section.

By continuing to use our services after an update, you are considered to have consented to the revised policy. We therefore recommend reviewing this page regularly.

11

Contact Us

If you have any questions or requests about this privacy policy, please contact us. Our team is ready to assist with any privacy-related matter.

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Live Chat Support Available 24/7 in Bengali. Contact us directly via the chat window on our site.
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Email [email protected] — send all privacy-related requests here.

For more related information, please also visit our Terms and Conditions and Responsible Gaming pages.